Benchmark Mechanical Ltd

This company is shady with prices and I would strongly advise against using them.

I called them because my kitchen sink had water slowly leaking out of the garburator and they are the company that does the maintenance in my condo building. The plumber was already scheduled to be in my building for a different leak in the lobby but said he could pop in at 8am to check my sink. After showing up over an hour late, he noticed that the issue was simply that my garburator lock was not in place so he twisted it and fixed it. This entire process took under 5 minutes and it was arguably not an actual leak.

I later received an invoice for $200 which, at least to me, is completely unreasonable given the work required.

While doing renos in the Bathroom, I accidentally drilled a hole into the cold water pipe (Wirsbo) cold water serving the riser. managed to stop the leak, using a small pair of vice grips. called the strata to notify, Benchmark was sent to repair. Repairman replaced the section of pipe waited 30 min for ring to set, but found a small leak on the clamp. Repiped the line left for 40 min. slowly charged up but still a leak appeared. Having runout of rings a ball valve was installed, this one held. However we're now into overtime. Next day the pipe was replaced for the fourth time tested and held. My complaint is the job was done, redone
...redone again, and completed on the fourth try. The bill was now at a
whopping 932.12 which was billed to my credit card.

After speaking directly with Jeff, he agreed to reduce the overall bill, to an amount that I found acceptable. Because this matter has been resolved to my satisfaction I will update my rating of Benchmark Mechanical to a solid eight.

Our condo was visited by the serviceman who wrote a ridiculous report to the starta. Now, I am stuck with a bill from strata. I tried contacting the company and it just goes to voicemail. Please contact.

We hired them to change our temperature control for our shower. They showed up day Late next day we used the shower the whole apartment was flooded. Don't use this company

I regularly ask this company to do work for our building. Owner Jeff suggests ways to help us save money and answers all my questions before any big job. Technicians are professional and jobs are completed according to spec or better. Timers work perfectly and safety of system installed verified.