BEWARE!!!
TERRIBLE customer service! As soon as they have your payment you will not NOT hear back from them to fix any issues. Please think twice before using Bamco.
Do yourself a favour and read the one star Google reviews and responses from Bamco to recognize their condescending tone and disregard for customer care. Some comments close with Bamco telling the reviewer to contact them to solve the issueshaha! This is a joke!!
Good luck getting anyone to call you back, let alone schedule a service appointment where they actually show up and fix their installation mistakes and horrible craftsmanship!
A little bit about our experience:
Unfortunately, we used Bamco for our new build. Not only are the cupboards poorly made but theyre also installed improperly without care. Just slapped up as quickly as possible. Both kitchen and bathroom cabinets are damaged. Nails coming out of side of master bathroom tower cabinet, slider drawers do no work in two kitchen drawers, two different types of handles in master bathroom, cabinetry misaligned in main bathroom so none of the drawers close properly and the cupboard doors scrape on the upper cabinet causing damage when closing them. Trim and sides of cupboards chipped and paint is coming off in multiple places. And the glass cupboard mullions (dividing bars that separate glass panes in the door) are all off center by about an inch, We are so so so disappointed and angry!! Bamco tells customers to contact them to resolve issues but then do nothing. Its just a constant calling and emailing frenzy to have nothing done. Once they have your money they dont care anymore!
We cant believe that in our brand new beautiful home, the cheaply made, improperly installed Bamco cabinets stick out like a sore thumb.
- Approximate cost of services:
- $20,000.00