Backyard Getaways Inc

Swimming Pools, Spas & Hot Tubs
Brampton ON L6T
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Reviews for Backyard Getaways Inc

Average customer rating:
9.9 10 (127 reviews)

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Becky Penrice from Brampton
Becky Penrice from Brampton
1 review Brampton, ON
10/10

Addition of coping stone around existing pool; addition of retaining wall, landscaping and a firepit

My husband and I met with a number of landscape and pool companies, before we were fortunate enough to come across the BackYard Getaways team. We had a beautiful backyard and pool that was needing something to take it to the next level. The level of professionalism was clear from our first meeting with the landscape designer (Dan) through the planning process and of course the execution. James (the supervisor on the job) had an exceptional work ethic and paid attention to the details. The outcome was amazing! We love our new landscaping, firepit and how crystal clear our pool is with all the new equipment. Thanks to Regi and his team of professionals, we will be using BackYard Getaways for the front of our house next year!

Becky & Grant Penrice
Georgetown, Ontario

Approximate cost of services:
$45,000.00
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Company Response

Thanks for the great review! We are so pleased that you are happy with the final outcome of your backyard project. Everything looks amazing. We really enjoyed working for you and wish you all the best this year. We will talk soon! Thanks again.

kathy b.
kathy b.
4 reviews MAPLE, ON
10/10

Concrete Pool, Waterfeature, and concrete

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am truly impressed by Backyard Getaways Inc. Love you guys. From the sales/office staff to the hard working construction crew. You did a wonderful job. Our family and friends enjoyed such a wonderful summer in our pool! I have no problem referring family and friends who want a pool to you any day! Keep up the great work!

Approximate cost of services:
$125,000.00
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Company Response

Kathy, thank you for posting this pleasant review. We all very much enjoyed working with you and your husband on this project. Such a lovely pool and backyard. It has been such a pleasure, and I speak for everyone here at Backyard Getaways when I say we really enjoy dealing with you!!!
Cheers,
Olivana

Nancy from Burlington from Mississaugh
Nancy from Burlington from Mississaugh
1 review Brampton, ON
10/10

Backyard Renovations

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We hired Backyard Getaways Inc to do some backyard renovation and fencing at our home. They did a wonderful job. My husband and I were completely happy with the work and with the level of service from the staff. Very impressed with the way the workers kept the area clean and tidy daily. I would recommend Backyard Getaways Inc to anyone!

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the positive review Nancy. We enjoyed working on your project and are glad you and your husband are happy with the end result.

Patrizia Miele from Brampton
Patrizia Miele from Brampton
1 review Brampton, ON
9/10

Backyard Oasis

Thanks to Backyard Getaways, we now have our very own private oasis to enjoy with our children, family and friends. The decision was huge and we are glad we did our research. The team at Backyard Getaways are amazing, hard-working, dedicated individuals who are eager to please and worked day after day to ensure they meet our goals and deadlines. Their passion and devotion to reproduce our vision into something tangible was remarkable. This began with the process of meeting with us in the preliminary stages to produce a computed visual concept of the finished project. It is still striking to me how accurate the visual concept is to the real thing now that a comparison can be made. John and Regi are knowledgeable and experienced individuals who were able to guide us in making decisions when we felt unsure or overwhelmed with the possibilities available to us.
As promised the pool was up and running May long weekend, we couldn't have had a better summer and thanks to an amazing team we thank you all for your hard work. I would highly recommend them to anyone interested in turning their backyard into a private getaway.

Approximate cost of services:
$100,000.00
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Company Response

We appreciate your review. It goes along way! Thank you for choosing us to work on your backyard project, it truly is a breath taking Oasis! With great clients like you and your husband it made our job much more easier. All the staff enjoyed working with such a pleasant family. Wishing you and your entire family much happiness and fun filled memories in your backyard oasis!

Daniella from Toronto
Daniella from Toronto
1 review Toronto, ON
10/10

Inground Salt Water Pool & Hardscaping

We did a lot of research before going forward with Backyard Getaways and they have only proven to be above the rest. Regi and John went above and beyond to please us and made every effort to ensure we were satisfied. At the end of the day we put our trust in you, and you came through without any doubt.

From the start of this project, your crew has been absolutely amazing and take pride in what they do because it shows in their work. We are extremely pleased with how our backyard has been transformed, and we know we will enjoy it for years to come.

Make the right decision and go with Backyard Getaways...

Approximate cost of services:
$0.00
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Company Response

Hi Daniela,

Thank you very much for the positive review. Glad it all came together in the end. I wish you, and the entire family all the best and hope you have many wonderful years of fun and great memories in your backyard and pool.

All the best.
Sincerely,
John

LM, Toronto
LM, Toronto
1 review Brampton, ON
9/10

Backyard Inground Pool and Landscaping

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The team at Backyard Getaways did an excellent job building our in ground
pool and completing the landscaping . Everything ran smoothly from the
initial planning meetings to putting the final touches on things. Regi and
his team took the time and care needed to ensure that all of the details
were taken care of. I would recommend Backyard Getaways to anyone
considering putting in an in ground pool.

Approximate cost of services:
$0.00
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Company Response

Thank you for the great review Leslie. You were very pleasant to work for and the rest of the team agrees! The pool, spa, decking and waterfall are picture perfect.
Cheers,
Regi

Bob Morrow in Brampton
Bob Morrow in Brampton
2 reviews Brampton, ON
10/10

Pool Renovation, Concrete work and Retaining Wall

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.


Shelley & I would like to express our appreciation for the amazing job that Backyard Getaways did on the transformation of our front and back yards. As you promised in the beginning, you started on time, finished on time and most importantly on budget. No surprises. From the excavation in the beginning through the final clean-up, all of your team (Aldo, Boris, Robert, James, Manuel and the rest of the guys) were professional, polite and very detail oriented. When we wanted minor changes to the plan there was never an issue and you and your team worked to accommodate them. Any time there was a problem, you were there to fix it, no questions asked. The results speak for them themselves. Every time we have someone over, they marvel at the quality of the work and how beautiful everything looks. The design, the colours, the wall, the new steps, the liner and the concrete came together just as we had hoped. We truly believe we now have our backyard getaway and look forward to using it as often as we can.

Thanks again to all the wonderful people at Backyard Getaways that worked on our project.

Approximate cost of services:
$0.00
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Company Response

Hi Bob and Shelley. I would like to personally thank you both for being such wonderful and respectful clients. It makes it all worth our hard work and efforts when we have clients such as your selves truly appreciate the quality work we do for them. We look forward to servicing you for many years to come. All the best. John

M.C. in Mississauga
M.C. in Mississauga
3 reviews Mississauga, ON
10/10

Inground Pool & concrete patterned patio

We've had our Backyard Getaway pool for almost 2 years now. We checked out a number of pool builders (Pioneer, Prestage, Jamieson) before we were referred to Backyard Getaways. We've been so happy with their work and follow-up. We were moving into a new house where we wanted to install a pool but we hadn't made our final decision on design. What we decided to do was to still put down a deposit so our build would be scheduled in and they could start as soon as we took possession of the house. I would recommend that if you are serious, you should probably do this since they now have a long wait list. They were slightly behind getting started back they worked so hard and diligently once they started. We've had a couple of minor issues since the completion (pool lights functioning, pipe leak, landscaping) but it's not really a concern because they are so responsive. We hear back immediately and they are out the same or next day to remedy the situation. They are so professional and their customer service is unbeatable. They take their work and customers very seriously.

Approximate cost of services:
$30.00
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Carrie Luc in Mississauga
Carrie Luc in Mississauga
3 reviews ,
10/10

Backyard Pool, Patio & Fencing

After carefully considering several local pool companies in our area, my husband & I chose Backyard Getaways this past summer to build our “dream backyard”. Our decision ultimately came down to the outstanding reviews here on Homestars & their diligence with us to achieve a higher-quality product at a price that beat out the competition. John was amazingly patient as we tinkered with quote details repeatedly. He ultimately won our vote with his professionalism, patience & ability to meet our budget.

When it came to construction, Regi too was absolutely incredible. He took the time to truly assess the pros & cons of exact pool placement (in order to save our beloved lilac bush! LOL!), in addition to verbally checking in throughout the entire construction process. We absolutely LOVED watching the pool take shape daily (as did our two young boys – who now LOVE anything to do with CONSTRUCTION!) & so enjoyed meeting all of the amazing staff. Despite minor hiccups that are bound to come up with construction projects, we are so incredibly happy with the final product. We are so pleased with the service we’ve received from Backyard Getaways – we LOVE that they’re a family owned & operated company. It’s a completely different feel – you can tell their goal isn’t to be the largest pool company, but rather the BEST! (Which they are!)

Now, as we wait for the snow to fall, my family & I dream of warm, sunny & refreshing days to be had pool-side in our glorious backyard oasis. :D

From our family to yours, a HUGE thank you to John, Regi, Aldo, Robert, Sean, Andrew, Boris, Victor, Daphne, Olivana, and anybody else we may have missed! Keep up the OUTSTANDING work guys! See you in the Spring! :D

A Thousand Thanks,

Chris, Carrie, Gavin & Will

Approximate cost of services:
$60,000.00
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Company Response

Thank you Chris, Carrie, Little Gavin & Will. It was a pleasure working with you on your pool project. We are happy that you are enjoying your pool. Thank you so much for entrusting us with your pool. Your kind review and words are greatly appreciated more than you can imagine and your on-going business means so much to us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Backyard Getaways Inc

Backyard Getaways Inc is an award winning family owned & operated pool builder company since 1995. Through our innovative designs & quality craftsmanship, we continue to exceed industry standards by creating unique custom pools, spas and outdoor living environments. Service Include: -Custom Concrete Pools & Spas -Custom Vinyl Pools -Complete ...
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