Dear John, Regi, Aldo and the whole team:
Alstan and I would like to thank everyone at Backyard Getaways for making our dream come true.
Our dream was not as simple as we thought. It was obstructed by a very large and menacing slope and drainage gulley. All of the qualified companies we contacted for quotes and advice, took a look, smiled, and retreated just as quickly as they came. It was “we can’t do this”, “you can’t put a pool there”, or “you’ll have to put the pool 4ft from the house and avoid the gulley and slope” or face the wrath of a huge price tag and a long drawn out process with the City.
Along came John from Backyard Getaways. We told him what we wanted, and he took a look, paused and then turned to us, smiled and said “We can do this”. From that moment, I knew we were dealing with the right people. From start to finish, John and the team listened to what we wanted, drew up a plan all the while staying within a rather modest budget for the task at hand. From the initial drawings, to final plans and quotes, everything was handled with complete professionalism, and in a timely manner. Every aspect of the construction was completed with care and quality workmanship. The crews would even stay a half hour every night to ensure our driveway and street, were completely clear of any dirt, stone or other debris. We couldn’t believe that the guys, who had just worked 10 or more hours in the blazing heat, would take the time to smile, say hello, and still clean up!!! One of the crew even took the time to thank our daughter for a picture she drew him, taped it up in his dump truck and drove around with it the entire time so she could see it everyday! Who does that nowadays?
Once the pool and landscape was complete, we received precise instructions of running the pool, and what type of things we would need to maintain our salt water bliss. Anytime we have a question, they are just a phone call away, and always willing to help.
We recommend Backyard Getaways to anyone looking to fulfill their dreams. No matter how big or small, they will find a way to make it possible. This company delivers, and we wouldn’t change one moment of our experience.
Thank you to everyone at Backyard Getaways, your hard work is what made our dreams possible.