AtlasCare

Heating & Air Conditioning
Oakville ON L6H 5V9
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Reviews for AtlasCare

Average customer rating:
9.5 10 (2348 reviews)

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Ken from SimpleAutomation
Ken from SimpleAutomation
2 reviews OAKVILLE, ON
10/10

Fireplace and furnace cleaning

Very professional and thorough. He took me through exactly what he was doing so I understood what I was paying for. I was very satisfied and would recommend them to anyone.

Approximate cost of services:
$399.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Janice in Etobicoke
Janice in Etobicoke
2 reviews Etobicoke, ON
10/10

HVAC

I use Atlas Cares to service my air conditioning unit, furnance and gas fireplace and have used them for more than 5 years. The servicemen are always on time, courteous, knowledgeable and friendly. There is never any mess to clean up after they leave.

I would not hesitate to recommend them for any HVAC work.

Approximate cost of services:
$0.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Andrew in Etobicoke
Andrew in Etobicoke
2 reviews ETOBICOKE, ON
10/10

Annual AC tune-up

Like everyone else that has come to our house from Atlas, Randy Sorrell was absolutely first rate - courteous and very helpful in explaining options for best results from my entire HVAC system (not just the AC they were officially there to inspect).
I continue to be fully satisfied with Atlas service.

Approximate cost of services:
$0.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Nancy of North York
Nancy of North York
7 reviews North York, ON
10/10

Annual Furnace Maintenance

We have used Atlascare since we have owned this home for the last 4 years. They were introduced to us by my in-laws whom used them for their furnace maintenance for many years.
We were scheduled between 4pm and 5pm yesterday and Randy came 4 on the dot. He changed the filter, cleaned and prepped it ready for the fall/winter season. As he finished up he noticed that our hot water tank was starting to leak and I thought was very courteous to informed us about it. It's something we would have never noticed.
We also like that the company calls us to remind us about upcoming the up coming appointment; with 2 toddlers it's easy to forget.

Thank you.

Approximate cost of services:
$400.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Private User
1 review ,
0/10

Water & No A/C

If you want a compay who is honest and so called "family oriented" I would not use AtlasCare. Their customer service reps are rude they promised me a serice call and the tech should up late and I waited for hours before I had to call and ask where the guys was, they told me they over booked and I had to go without water and A/C for other day. After having to take two days off work I would NEVER use or recommend this company ever!

Approximate cost of services:
$2,000.00
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Company Response

Thank you for your comments. As a member of this family owned and operated business I am deeply concerned after reading your remarks. Our customer service reps are highly trained and we work hard to provide the fastest service in the GTA. I would like to sincerely apologize for not meeting your expectations and wish to speak with you to learn more about your experience. Please call me at 905-829-1296 or email me at mgrochmal@atlascare.ca so I can discuss this matter with you personally. Thank you, Mike Grochmal AtlasCare Vice President of Sales and Customer Care

John MacDonald in Toronto
John MacDonald in Toronto
2 reviews Toronto, ON
10/10

AC Routine Maintenance

Annual AC system service call including controller upgrade Randy Sorrell was the tech. He was professional, knowledgable, efficient, and polite. He was able to address an issue with poor cool air circulation as well as explain the functioning of the new AC controller. Completely happy with the service call.

Approximate cost of services:
$500.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

John Campana in Mississauga
John Campana in Mississauga
2 reviews Mississauga, ON
10/10

Furnance maintenance

As my furnance and air conditioner is under an annual maintenance program, I had the priviledge of having one of thier technicians over today. Dag looked at the furnance, did a few things, changed the filter and looked everything over.

He also educated me on my Humidifier and wrote some instructions down for me and also looked at my water heater and pointed out the fact the it was leaking. '

Throughout the experince, I feel that he went above and beyond his typical furnance maintenance as he was more than willing to share information, which I otherwise would not have known.

Approximate cost of services:
$160.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Sarosh in Toronto
Sarosh in Toronto
3 reviews Toronto, ON
10/10

furnace maintenance, duct cleaning

I always call AtlasCare for my properties because I have found their wrk to be the most dependable, always done right the first time, and done in a way that is clean and respectful of your space. They are very knowledgeable about proper code, and their customer support response time is excellent. I recommend them highly. Even though they might cost a bit more than others, you will have peace of mind knowing that they did the job the way it should have been done. I have have duct cleaning, furnace maintenance, furnace installation and humidifier installation done by them.

Approximate cost of services:
$399.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

BJ in Milton
BJ in Milton
1 review MILTON, ON
10/10

Furnace Leak

Underground drain that was connected to the main drain (which is hidden under carpeting away from the furnace, was blocked and the water from the AC/Hot Water tank was getting backed up and eventually spilled out of the furnace bottom. Called after hours and was dispatched a tech pretty quickly. Nimo (the tech) was friendly and quickly found an easy temporary solution by re-routing the lines into the sud pump. Then a follow up appointment came 3 days later. Peter advised that instead of trying to blow through the small concrete drain to clear, re-routing it to sud pump permanently was a better solution to avoid future blockage spills. He cleaned up and organized the tubes quickly and since it was a very small job/solution was already in place, I didn't have to pay the second time. Great and honest service! I will be calling again for maintenance and other services.

Approximate cost of services:
$200.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

D.Burns in Toronto
D.Burns in Toronto
5 reviews Toronto, ON
10/10

Furnace tuneup

Randy from Atlas was by this morning right on time and was very efficient in servicing my furnace for the winter. He also made recommendations to improve my furnace efficiency.

Approximate cost of services:
$70.00
Was this review helpful?
Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AtlasCare

Welcome to AtlasCare, a family-run business that has been serving the Greater Toronto Area since 1932. With 88 years of experience, we provide top-notch HVAC and plumbing services, ensuring your home is comfortable and safe.

At AtlasCare, our services cover everything from furnace repair and air conditioner service to water heater maintenance and smart thermostat installations. Additionally, we offer expert plumbing solutions, including drain clearing. With AtlasCare, you have access to a complete range of HVAC and plumbing services customized to fit your needs.

We adhere to strict safety protocols, including disinfecting our equipment, practicing enhanced hygiene, wearing protective gear, and facilitating contactless interactions. This allows us to offer essential services while prioritizing the well-being of our customers and team members.

We're proud to have earned numerous awards for our commitment to quality and customer satisfaction, including the HomeStars Best of 2020 Award and the 2020 Consumer Choice Award for Air Conditioning and Heating Contractors in the Greater Toronto Area.

As your dependable local partner, AtlasCare is always ready to assist you—24/7. Whether it's a routine maintenance check or an emergency repair, we're here to ensure your home systems are functioning perfectly.

Join the AtlasCare family today and experience the peace of mind that comes from our award-winning service. Contact us anytime to schedule a service or to learn more about how we can enhance the comfort and safety of your home!

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Duct Cleaning; Dryer Vent Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Water Heater Installation; Water Heater Repair; Custom HVAC Solutions; Home Comfort Protection and Maintenance Plans; Plumbing Solutions and Emergency Service, Sump Pumps, Toilet, Sink and Faucet Repair and Replacement, Drain Clearing, Waterproofing, Water Purification, Clog Clearing, and more!
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://atlascare.ca/
YEAR ESTABLISHED
1932
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking (Guaranteed Comfort Protection Plans)
LICENSES
Technical Standards and Safety Authority (TSSA), Certificate Number #R00282
MEMBERSHIPS
HRAI, ASHRAE, HIP, CAFE, CFIB, Oakville Chamber of Commerce, Nexstar Network, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Most equipment installed by AtlasCare is guaranteed for between 5 to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.