AtlasCare

I called AtlasCare this morning on their 4hr. emergency service hotline with a concern regarding my furnace. The technician ("Nimo") called me back within 45 minutes and was at my door 15 minutes later. He was very courteous and professional and treated my furnace as if it was in his parent's house. He took the time to address my concerns and even did a tune-up at the same time all within one hour. The normal emergency rate quoted would have been $199+tax. Instead, he put me on an annual maintenance plan for $11.99 per month and did not charge me a dime for today's work. He also did not try to upsell me on a new furnace since it was 17 years old. I would definitely deal with AtlasCare for all my future HVAC needs and would highly recommend them to my neighbours. Again, a special thanks go out to Nimo for providing me with excellent customer services this morning. AtlasCare and Nimo definitely earned my trust and a 10+ gold star rating today.