Beware of after sale service!!!
I purchased the leather sofa, love seat, chair and Center table set I had a problem with the sofa after few month of the purchase as the leather started peeling off. I contacted store manager and the other staff, number of times but that didn't replied back. Even I went to store and showed them the pictures of the sofa but they never sent any one to fix the problem. Exchange is out of question. Beware of after sale service!!!
- Approximate cost of services:
- $5,000.00
- Company Response
Hi Manjinder. Sorry to hear that you were having issues with your living room set. After doing some investigating, it seems that your purchase was done almost 4 years ago and did in fact buy a floor model sold in an 'as-is' condition. We do stand by our products but sometimes some things are sold as-is, heavily discounted, and without a warranty. Sri T. - Sales Manager