Bought a sectional with protection plan.
After visiting all your standard furniture stores I grew extremely fatigued of the Sales Staff. Typical furniture sales staff are not knowledgeable or helpful, and their goal is simply to be the first to say 'hi' to you so that they thereafter own your commission. This was not the case at Arrow furniture, where I found that Sara made me feel very comfortable, and used her background in design to provide some great tips so that my sectional fit my home perfectly. Selection and pricing at Arrow Furniture is equal to all the larger stores. I suggest you visit Arrow Furniture!
Of note, I also purchased the protection plan for our sectional, and am disappointed that it will take 3 weeks before the service will arrive at our home. Although my warranty will remain in tact, I'd have preferred to have had the couch sealed before 3 weeks of use.
- Approximate cost of services:
- $1,400.00
- Company Response
Thanks Shayne! We try to make it an integral part of our sales staff DNA to not come across as that 'typical salesperson' as we know how obtrusive it can be. We have rules and regulations and try our best to hire people who honestly have that 'caring gene' as well. We're glad that Sara at our Toronto location was able meet all of those needs and then some. As far as the protection plan, we will be looking into that immediately to see if we can expedite this further for you as it normally does not take nearly that long. Thank you again for your business and recommendation. Jason M. - Sales Manager