Arrow Furniture

Furniture
Toronto ON M9M 2L4
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HomeStars  >  Plumbing in Toronto  >  Arrow Furniture  >  cracked chair, sent the wrong one to replace it
Private User
Private User
Private User reviews Toronto, ON
0/10

cracked chair, sent the wrong one to replace it

I ordered 6 chairs and one of them came cracked. took them a month to finally get a replacement leg and it ended being the wrong one. There quality control needs serious overhaul.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

I apologize for the inconvenience but when we order parts like any retailer, it may take days, weeks or months to receive. Getting the wrong leg in could have been a clerical error or an error from the manufacturer. Rest assured we will rectify the issue for you in an expedited manner and very much appreciate your patience. Michael M. - Sales Manager