Purchased a Sofa and Coffee Table
Bought a sofa a couple of months ago, received the sofa with some scratches and damage. after following up with the customer service and service manager, I got a call about someone will come and repair the sofa. He showed up on time and did a good job. I didn't expect the repair job would be this good! My experience overall was good with my purchase.
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks Arman! Although it may have taken a few days longer than we would have liked, we appreciate your patience in the matter. I understand that a technician will be at your home on Saturday to take care of any of the sofa issues and an exchange for the table is booked for next week when new stock arrives. Thank you again for your business and your patience. Jason M. - Sales Manager