Our A/C wasn't blowing cool air and the house was 82 degrees with the air on full. We called the 24 hour emergency service number last night but nobody called us back. We called this morning and they said that we would get service in 7 days. What kind of service is this? We have only used the A/C for one season. The builder used Applewood to install all HVAC systems in all units. We also had an issue with the furnace within 2 months of owning it. It was freezing outside and it was going on 24 hours and the service desk lady told us to be patient "we aren't the only ones with a furnace problem." I would never recommend this company to anyone ever. They don't have enough staff employed to cover all their service issues and the people that they do have, are just plain RUDE.
- Approximate cost of services:
- $1.25