I called these people in to do an end of tenancy clean.
I was busy that day as I was moving to a new rental so I did not watch over the lady who came.
I was also short of time at the end of the cleaning session which lasted 3 hours so did not go over the whole place with a microscope. It looked relatively clean when I paid her the fee and gave her a good tip. She dictated the time it took to clean the place by the way, she could have taken longer.
When the owner of the house returned she also thought it looked relatively O.K however on inspection the base boards were filthy, there were cobwebs in the corners of the room, even though they can be easily reached from the floor.
When I rang to complain I was basically told that I should have checked thoroughly and that they would not refund any of the fee.
I am very disappointed and will never use them again.
Better to use a more expensive cleaning company and get a decent result.
Now I have to pay for the house owner to have the place cleaned properly.
- Approximate cost of services:
- $60.00