We hired this service and was dissatisfied for the following reasons:
1. The people were not friendly, they never introduced themselves ,but did immediately complain about the work taking more time
2. We narrowed the list down to 3 key priorities and told them that to take their time to do a thorough clean, After 2 people spending 1:45 mins each, total of 3 and half hours, they ended up cleaning the master washroom, only topically.
2. the main shower stall glass and tiles still had soap scum and garbage stuck to it.
3. Tooothpaste on the doors of the cabinets was all still there.
I do expect that if they are taking their time then the job should be done right. I shared my feedback when one of the cleaners, instead of coming and seeing, got personally offended and accused us of not cleaning the washroom for 2 years, which in fact is not possible as this is a brand new renovated washroom done a year and half ago.
4. They cleaned the guest washroom, which was cleaned last weekend, in the same time,
5. So most of the 3 and half hours were spent on my master washroom which was not clean at the end of it.
The company agreed to have the cleaners stop and bill me half the amount for the hours cleaned, which I appreciate. But, I have an event on Saturday and I still am stuck with a job undone.
- Approximate cost of services:
- $20.00