Allan Rug Company Ltd

Floor Retailers
Toronto ON M6B 3W8
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HomeStars  >  Floor Retailers in Toronto  >  Allan Rug Company Ltd  >  Installation guarantee is meaningless
Clare in Old Toronto
Clare in Old Toronto
3 reviews Toronto, ON
0/10

Installation guarantee is meaningless

The installation guarantee is meaningless, literally told me it would only apply if the material was 'falling apart'! I was pressured to pay a lot extra for a glue down floor rather than a floating one, but the glue hasn't kept it attached so I had a floating floor that is especially obvious in summer with the humidity, despite paying to have it glued down. Fast forward a few months to the Winter, and the opposite is happening, the cork tiles have contracted so the flooring is now literally 'falling apart' and they still won't do anything - keep saying they are talking to the managers etc but are just stalling so it will be past the guarantee period. Nightmare to deal with. Kicking myself after seeing all other the negative reviews on here about their installations -don't do it!

Approximate cost of services:
$6,000.00
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