Alexanian Carpet & Flooring

Floor Retailers
Halton Hills ON L7G 4J8
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99%(14 reviews)
98%(47 reviews)
99%(14 reviews)
98%(47 reviews)
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Alexanian Carpet & Flooring
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87%

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Reviews by rating (past 12 months)

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.9 10 (373 reviews)

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jon_kathleen
jon_kathleen
1 review Whitby, ON
10/10

Flooring throughout house

New preverco maple hardwood throughout upstairs and downstairs. All rooms. Also new staircase. Workmanship was outstanding, on time friendly and professional. Sales service from Shant was outstanding. Shant is a true professional and a pleasure to work with.

Approximate cost of services:
$55,000.00
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Company Response

Thank you Jon and Kathleen for your absolutely glowing review of our Whitby store manager Shant and his installation team. I spoke with Shant and he wished to relay that it was his absolute pleasure helping you outfit your home with new maple hardwood flooring. I understand this was a large project; Preverco Maple hardwood flooring on all floors of your home and a new staircase. How wonderful that your renovation is complete for the holiday season ... now you can hopefully sit back and enjoy entertaining family and friends in your beautiful home. I will be sure to share your kind words with Shant and the installers and we truly appreciate you taking the time to post your review of Alexanian Carpet and Flooring.
Sincerely, Wendy Alexanian

Judy & John in Burlington
Judy & John in Burlington
3 reviews Burlington, ON
10/10

Area carpet

The best customer service we have received for a long time. Professional sales staff, thank you Zoran Urosevic. We were very specific on the symmetrical orientation of the pattern on our area carpet. We met with Mark, one of their cutters, and were impressed by his professional and courteous attention in providing us with the look we required. We would not hesitate to recommend Alexanian to anyone looking for great service at a reasonable price.

Judy & John
Burlington

Approximate cost of services:
$1,650.00
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Company Response

Thank you Judy and John for taking the time to post your great review of sales professional Zoran at our Burlington store, and craftsman Mark at our in-house Custom Area Rug Department. Mark is truly a master of his trade, with years of professional training and experience he has the ability to render a 2D sketch into the custom area rug of your dreams. We welcome customers to visit our shop and meet with our weavers and craftsmen to discuss specifics ... plus, it's a lot of fun to see your rug come to life! We're glad you were so pleased with Zoran's level of customer service, and I'll be sure to pass along your kind comments to him. Thank you for your recommendation of Alexanian Carpet and Flooring and we hope you enjoy your new rug:)
All the best, Wendy Alexanian

LauraP, Toronto in North York
LauraP, Toronto in North York
1 review Toronto, ON
10/10

Condo Flooring in Living/Dining Rooms and Gallery

From the start of my project to the end, my experience with Frank M. of Alexanian on Dufferin, Toronto, has been very satisfactory and enjoyable. Frank was very helpful in my choosing engineered hardwood floors and tiles for my gallery area as I live in a condominium with rules and regulations. The installers, Hakan and his partner were very respectful and excellent craftsmen.
As a result I will not hesitate to return to purchase area rugs from Alexanian.

Approximate cost of services:
$8.00
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Company Response

Thank you Laura for your wonderful review of manager Frank and the installers at Alexanians Toronto Dufferin location. Many of our flooring installations are in condominiums and Frank has a great deal of experience working within their requirements ... you were in good hands:) We're happy to hear that you had such a great experience working with both Frank and the installation team, and I will be sure to pass along your kind comments. Enjoy your new hardwood and tiling, and Frank will be ready to help you pick out the perfect area rugs.
Sincerely, Wendy Alexanian

Gurj in Mississauga
Gurj in Mississauga
1 review Mississauga, ON
10/10

Area rugs

Gary was very informative and helped us find the right area rug for our space. He was very knowledgeable on the products that the store carries and asked many questions about decor and style so that he could help us find the right product.

Approximate cost of services:
$2,000.00
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Company Response

Thank you Gurj for posting your review of Garry at our Alexanian Mississauga Dundas St. store. Our sales professionals appreciate the importance of finding the "perfect" area rug considering all factors, such as; style ~ whether it be traditional, transitional or contemporary; construction ~ whether it be hand-knotted, machine-made or tufted and of course, budget and colour. We're happy to hear that you were pleased with Garry's knowledge and guidance ... you were definitely in good hands:) We trust you're enjoying your new area rug and please feel free to send us a picture of your room, we would love to see the final reveal.
Sincerely, Wendy Alexanian

Richard beech in Waterloo
Richard beech in Waterloo
1 review Waterloo, ON
10/10

Carpet installation

Excellent company to deal with. Nasser, our salesman went out of his way to get our job measured to fit into our schedule. The installers arrived on time and did an excellent job. We have absolutely no complaints about our experience with alexanians.

Approximate cost of services:
$4,500.00
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Company Response

Hello Richard
Thank you very much for sharing your 10-Star rating of Alexanians Kitchener location. We're happy to hear that you had a great experience with store manager Nasser and his installers. We trust you're enjoying your new carpeting and look forward to helping you again with your next renovation.
Sincerely, Wendy Alexanian

SamanthaLalli
SamanthaLalli
1 review Whitby, ON
10/10

New flooring throughout entire home. Hardwood and carpet

Shant and his team are phenomenal! Within a couple weeks our entire home was beautifully transformed with brand new hardwood flooring and carpet. Superior customer service, flawless workmanship and top notch quality. I can’t say enough about them. I am so glad that we went with Alexanian and wouldn’t hesitate to call them again for additional work in the future. Don’t go anywhere else!!!

Approximate cost of services:
$40,000.00
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Company Response

WOW Samantha, thank you for your absolutely glowing review of our Whitby store manager Shant and the team. I spoke with Shant and he wished to relay that it was his absolute pleasure helping you outfit your home with new flooring. I understand this was a large project; Hickory wide-plank hardwood flooring, Karastan carpeting, Duraceramic in your laundry room and foyer, and staining your staircase to match the hardwood. How wonderful that your renovation is complete for the holiday season ... now you can hopefully sit back and enjoy entertaining family and friends in your beautiful home. I will be sure to share your kind words with Shant and the installers and we truly appreciate your recommendation of Alexanian Carpet and Flooring.
Sincerely, Wendy Alexanian

JD
JD
4 reviews Pickering, ON
10/10

Carpet purchase and installation

I met Chris when I started my carpet search for my renovation, at Alexanian Carpet in Whitby. He was helpful and knowledgeable, listened to my wish list and suggested a great carpet. The installation was awesome. It was done right on schedule and they were very careful of our newly renovated rooms. We didn’t even need to repaint the baseboards after they finished. Chris was also kind enough to make a little rug for our dog from a leftover piece, as he loves the plush carpet too. So happy we shopped at Alexanian, Whitby!!

Approximate cost of services:
$2,000.00
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Company Response

Hello JD
What a wonderful review, thank you! Sales professional Chris and the installers at our Whitby store will be absolutely thrilled to read your comments. We hope you enjoy your newly renovated space along with your new carpeting ... it sounds like you and your pup already are:) Wishing you all the best and we look forward to helping you again in the future.
Sincerely, Wendy Alexanian

MICHAEL in Burlington
MICHAEL in Burlington
3 reviews Smithville, ON
10/10

Carpet Installation - 2 Staircases

The carpet installer (Neil) was friendly, professional and efficient. He installed carpet on our basement staircase and our main staircase up to the second floor. Both sets look amazing, and we are extremely pleased with his work

Approximate cost of services:
$1,200.00
2 of 2 people found this review helpful.
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Company Response

Hello Michael
Thank you very much for posting your glowing review of our installer Neil. We really do have an amazing team of installers who take great pride in their craft. To be recognized for this means a great deal and I will be sure to pass along your kind words to Neil, he will be thrilled. Thank you again and we're happy to hear that you are so pleased with your staircase carpeting, enjoy:)
Sincerely, Wendy Alexanian

KATHERINE
KATHERINE
9 reviews Oakville, ON
10/10

Wonderful New Carpets

We are delighted with our new luxurious wall to wall carpeting. Eszter from the Barrie location gave us wonderful advice concerning style, colour and other details. She really went beyond the call of duty in helping us with the perfect solution! We had debated about hardwood versus carpeting for our upstairs and are extremely happy with choosing carpet.
It is very comfortable underfoot and is easy to care for. We were also happy with the quality of excellence in management in dealing with a small issue which occurred during the installation. Thanks!

Approximate cost of services:
$9,500.00
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Company Response

Hello and thank you Katherine for taking the time to post your review of our Barrie location. We have amazing staff and are always grateful to receive this kind of feedback from our customers. Thank you!! I will be sure to pass along your kind comments. We're happy to hear that you are loving your new carpeting and trust you'll enjoy it for many years to come.
Sincerely, Wendy Alexanian

Mary in Mississauga
Mary in Mississauga
2 reviews Mississauga, ON
10/10

New carpeting for living and dining rooms

Chose beautiful carpeting with expert assistance of salesperson. Carpet was ready for installation within 10 days. Installers were professional and very accommodating moving heavy furniture. Finished product was absolutely beautiful.

Approximate cost of services:
$6,300.00
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Company Response

Hello Mary
Thank you very much for posting your 10-Star review of Alexanian Carpet and Flooring. We're happy to hear that you had a great experience with both our sales professional and installation team. Thank you again and we trust you're enjoying your new living room and dining room carpeting.
Sincerely, Wendy Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Whether you’re renovating or just moving in, let Alexanian help make your house a home. Since our founding in 1925, we’ve made it our business to give customers only the best. Offering the latest styles of broadloom carpet, area rugs, ceramic tile, hardwood flooring, laminates, vinyl flooring, cork, engineered flooring ...
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