I noticed bedbugs in my house and, after reading some reviews, decided to call Advantage. They have great phone service and seemed knowledgeable. My fee of $750, before taxes, included two services, two weeks apart, to my four-bedroom house. The first technician was professional, but merely came, sprayed everything, and left. The second technician took the time to flip over furniture and remove heating ducts to spray more thoroughly.
However, 3 weeks after the first spray, I was still being bitten, every single night. I had done all of the preparations suggested and more- I spent 3 weeks drying clothes and putting them in plastic totes (and further taping all seams of lids, etc), vacuuming, steam cleaning, etc everything in the house. I also purchased a mattress encasement, so including taxes, paid Advantage $1000. After seeing absolutely no improvements, I decided to cut my losses and go elsewhere.
For bedbug treatment, go elsewhere. Advantage's methods do not work, as they only spray an insecticide- they did not do a visual check for bedbugs, nor did they use any other methods. Bedbugs are increasingly becoming immune to insecticides, which may have been an issue here. $1000 went down the baseboard.
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Use an insecticide that is effective on bedbugs.
- Any advice to offer fellow homeowners facing a similar project?
- Go elsewhere, you will pay dearly for using their services, with no results.
- Company Response
Hello Homeowner in Markham. I am the new quality control manager, so I will apologize in advance for such a late response to this review. Please contact our office any time to discuss the issues that you had with our service. I know this review is 3 years old, but I would like to take a moment to clarify a few things about Bed Bugs and our service.
Bed Bugs are an extremely versatile pest that will create nests in void areas as well as your bed. They are an epidemic in the GTA now, and are the single hardest pest to management. A single female that has been impregnated can create a re-infestation without a male present. She can lay 5-8 eggs a day for a week and then mate with her offspring to renew the life-cycles. Bed Bugs can also survive for over 10 months without blood meals.
Spraying is one level of our service. We also carry Bed Bug defense products as well as now employ a trained dog unit for Bed Bug scent detection. Our highest level of Bed Bug defense is heat remediation service.
Once again, on behalf of Advantage, I apologize for the level of service you received and would love to hear from you on how to earn your business again.