Arranging appointment was a breeze. Technician came right on time. He explained pros and cons of repair vs purchase. I decided to purchase a new washing machine through Accufix as price was comparable and it saved a lot of time researching compatible model etc. They installed new machine (arrived on time again) on bottom of stackable unit, took away old one and tested. - on time again. Courteous, efficient service. I was very pleased with the whole experience. Loved the time saved! Also appreciate dealing with local merchants - they are smaller businesses that care. Also you can cut through dealing with all sorts of people or call centres.
Note that I listed cost as approx. price of service call (not including new washing machine!)
Thanks to Amanda at store/office, Richard and Raoul for on-site service.
Would definitely recommend.