Happy for 16 years and counting
When we moved into our new (to us) house 16 years ago, we were advised we needed a new furnace. I shopped around and eventually chose a high-efficiency Carrier furnace to be installed by A1 Air Conditioning and Heating. At the time I chose them because they met the competitor's price and had the best warranty (10 years). Now, having dealt with them for 16 years, I am not even going to shop around when we finally have to replace this furnace: I will just stick with A1. A1's service has been A1 throughout. We have the SuperCare plan, which includes a yearly check-up, cleaning and safety inspection, as well as warranty-like coverage for problems. On the rare occasions that we have needed repairs, A1's courteous, competent technicians have been able to fix the problem on the day it occurred. Once, the part which was needed was only available from a warehouse on the far side of Hamilton, so the technician drove, late in the workday, to pick it up, returned the same day to install it, and was as happy to get our furnace running as if it had been his own house. I have been consistently happy with A1, and recommend them highly. #83334
- Approximate cost of services:
- $0.00
- Company Response
We feel extremely privileged to have you as a customer for such a long time! Thank you so much for the review...we are here when ever you need us!