A/C breaking down ... not cool, not cool at all.
Summer is here, weather is awesome and when you need to cool off you can always count on the A/C, right? Wrong. Our A/C unit worked fine in the AM and once we got home from work our home was warmer than outside ... not cool A/C, not cool.
In the AM I called A1 expecting them to say that they'll send a technician is a couples of days (as HAMCO told me). Lo and behold they didn't. They sent a technician on the same day I called. A1 will not be my 2nd call ever again.
John (our technician) was a true professional and very knowledgeable. He asked questions, listened and solved our A/C issue in matter of seconds. Unfortunately for him he had to go get the part at a distributor (as he didn't have that specific part in his truck). Drove off, returned and fixed my A/C.
My A/C is now cool again ... pun intended :)
Thanks John and A1 for taking care of us and for being customer service oriented. I will definitely recommend and use your service again. (#74896)
- Approximate cost of services:
- $360.00
- Company Response
We are sorry your AC let you down but glad we were able to help out! Thank you very much for taking the time to post a review!