Toronto Steam N Clean

I wanted to compliment steam n clean on a job well done. First I will say that the crew was amazing. Kind, friendly, professional. Its important ! We did have a small hiccup which is irrelevant except to say that a solution was given immediately and the issue was rectified without problem. All this to say that the customer service is top notch as well and I would recommend to anyone.

Job well done! It was done throughly, and they were good to work with. Would use them again.

Great job: some very difficult stains were removed and haven't come back. I would hire this company again.

Great customer service and cleaners did a great job too with the sofa. It looks and feels fresher and doesn’t smell like it did before.

Well worth it, our furniture looks like new. Came on time, did a great job! Will hire them again for sure.

Nick and Wendy did a phenomenal job cleaning my sofa set. They spent nearly 2 hours doing it very thoroughly and apart from a couple of hardened stains the couches like nearly new. They have been in our family for over 20 years and they haven't looked this good in....ever lol. I just had the same compnay pick up my rugs and excited to see what they come back as.

Super responsive to my request, and very easy scheduling. Was very happy with the service provided on site, and the customer service was excellent when I had questions.

Thanks a bunch, I would highly recommend and will use again :)

John and Harris arrived on time and worked tirelessly on patio cushions that had remained outside through some bad weather. The entire set looks almost new. A few guests have mentioned our new patio set and were shocked when we told them it was the same old set. Kind of embarrassing we took so long do get this done but now we know for the future. I will happily refer steam n clean to friends and family.

I had two newly purchased secondhand Persians rugs sent to them for cleaning. When the rugs were returned, the larger 10x13’ rug was obviously still dirty. Handling it, I got dust all over my hands and arms (I’m very allergic to dust, that’s why I sent the rugs for cleaning). Dirt was in the air and grit gathered on the top of my baseboards. My condo is brand new and I just moved into it, no dirt existed in this room until the rug was installed.

I contacted their office and showed photos and pictures of the dirty rug. They offered the rug be cleaned again. I’m a very busy person and it took me weeks to find a the time in the first place to have the large rug removed and then reinstalled (it’s in a room with lots of heavy antique furniture on top of it).

I had hired handymen to take the rug out of my condo and put it back in as Stean n Cean would not enter my condo because of Covid. I would have to hire more labourers to move the furniture and rug again for cleaning. At this point the cost of labour would outweigh the cleaning service.

After saying I would prefer a refund the office ghosted me and stopped replying to my emails. So in the end, this business took my money and my rug, gave it a ride around town in their van and returned it to me filthy. Their website says %100 satisfaction guarantee so I thought I was safe. I was misled thinking this company had a professional reputation.

Highly recommend! Very responsive with online correspondence and timely, professional and super results when cleaning our outdoor patio cushions on-site. Had not been cleaned in quite a while and came out terrific.

CL - Toronto