Toronto Steam N Clean

Carpet & Rug Cleaning & Repairing
Toronto ON M5E 1W7
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92%

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Reviews for Toronto Steam N Clean

Average customer rating:
9.6 10 (198 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
10/10

Great service

Professional cleaners. Polite. Thorough. They definitely know what theyre doing. Id recommend their service to anyone.

Approximate cost of services:
$400.00
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Company Response

Thanks for taking the time to review us. We appreciate it and look forward to working with you again soon!

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Carpet and upholstery cleaning

Toronto Steam N Clean did a great job on our carpet and sofa. They responded quickly to my request for a quote and their communication throughout was excellent. The technicians on site were knowledgeable and friendly and arrived within the window promised.

Approximate cost of services:
$350.00
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Company Response

Thanks for taking the time to leave us a great review, we appreciate it. We look forward to working with you again soon!

Jim
Jim
1 review Oakville, ON
10/10

Carpet Cleaning

Great experience. Communication Between my self and Steam N Clean
was seamless. Steam N Clean responded to my Inquires in a quick and timely fashion. The team they sent were courteous and thorough Well done.

Jim

Approximate cost of services:
$366.00
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Company Response

Thanks for taking the time to leave us a wonderful review. We appreciate it greatly and are happy to see you enjoyed our service. We look forward to working with you again soon.

Regards,

Sam

Private User
Private User
Private User reviews East York, ON
10/10

Carpet cleaning

Our basement carpet was well overdue for a proper cleaning. Between two kids and large dogs, it was a hot mess. The whole experience with Steam n Clean was amazing, easy to book and the customer service was excellent. I cant say enough about the technician, John, who did the cleaning. John is knowledgeable and obviously takes great pride in his work. The carpet looks amazing and I will definitely use the service again.

Approximate cost of services:
$300.00
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Company Response

Thanks for taking the time to leave us a wonderful review and photo. We're glad we were able to meet your expectations. We look forward to working with you again soon.

Have a great day!

Private User
Private User
Private User reviews Scarborough, ON
10/10

Sofa cleaning

They were on time and courteous. They let me know when they would arrive. The sofa looks amazing. They were very clean - they even wiped the floor by the front door when they left. They leaned the cushions on each other so they would dry. Really nice people and sofa is clean.

Approximate cost of services:
$250.00
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Company Response

Thanks for taking the time to leave us a wonderful review. We're glad we were able to meet your expectations and look forward to working with you again soon.

Have a great day!

Regards,

Areesha N.

Miranda
Miranda
1 review Toronto, ON
10/10

Wall to wall carpeted stair steam clean

Excellent service, the old dirty rug on the stairs looks like new. The employees who came were super friendly and professional. Quick and easy.

Approximate cost of services:
$230.00
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Company Response

Thanks for taking the time to review us Miranda. We appreciate it greatly and look forward to working with you again. Have a great day!

Barbra
Barbra
8 reviews Old Toronto, ON
10/10

A bit of everything

They responded to my request for a quote quickly and booked my appointment within a couple of days. My sofa, carpeted stairs and mattress are only five years old. The water was still very dirty. They were very kind and efficient and even arrived about 15 minutes early. (They called first.) I probably should have done this earlier. Yuck!

Approximate cost of services:
$880.00
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Company Response

Thanks for taking the time to review us Barbara, we appreciate it. I'm glad we were able to refresh your upholstery and carpets and look forward to working with you again soon.

Private User
Private User
Private User reviews Etobicoke, ON
10/10

Sofa and dining chair cleaning

Very professional and quick to get the job done. I was very satisfied with the cleaning.

Approximate cost of services:
$500.00
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Company Response

Thanks for taking the time to review us, we appreciate it. Have a great day!

Private User
Private User
Private User reviews North York, ON
4/10

Mediocre

Mediocre at best. First thing they did was try to upsell on a sanitization for $200. Did not do the carpets on the outside of the railing (see pictures). 25 mins total, seemed like they were just rushing to get out. Nice enough people but service was very meh. Would have gone for cheaper options had I known the service level of a certified company

Approximate cost of services:
$400.00
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Company Response

Thank you for your feedback. We want to clarify that our pricing is not based on time spent, but on the scope of the service. Our team is trained to be efficient, and most of our customers appreciate that we get the job done quickly without sacrificing quality.

As for the sanitization offer, it’s an optional add-on we offer to all customers, but it’s never mandatory. We’re sorry to hear you didn’t feel the service met your expectations, and we’re always happy to address any concerns directly to ensure satisfaction.

Private User
Private User
Private User reviews North York, ON
10/10

Basement flood

I had a flood in my basement. I reached out to a couple of companies to come extract the water and dry out my carpet/floor and to steam clean my carpet on my sofa. Toronto, steam n clean responded very fast. They were at my home within the 45 minutes of getting off the phone with them. They did a very clean job, the crew had contained off the area that was flooded to do there work, so no dust and debris came to rest of the house. They had everything on-site, commercial dehumidifiers and fans that were able to dry everything within 24-48 hours. They lifted the carpet, to have airflow underneath to dry it fully throughout. Once everything was dry, they steam cleaned and sanitized my whole carpet and sofa, then reinstall the carpet. Their office dealt with the insurance adjuster directly, making things a lot easier for me. I couldnt be more happier with their service, definitely would recommend them to everyone. They are equipped to handle any size job. I am definitely satisfied, they guaranteed customer satisfaction.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to leave us such a detailed review. Flood related emergencies can be disastrous if not tended to on a timely manner. We appreciate you trusting us during such a stressful ordeal and we're glad to have rectified the situation, to your liking. Have a great night!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Steam N Clean

For over two decades Toronto Steam n Clean has been providing quality services to residential and commercial clients of all types. Our experience and attention to detail is the reason we are chosen by organizations of all sizes in both the private and public sectors.

We’re able to guarantee satisfaction because we use top-level machinery and employees to make sure you get great results. Our company won’t leave your home or business until we’re assured you’re entirely satisfied. We have been in the business of putting smiles on our clients’ faces for over 20 years. Let us put a smile on yours today!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Fire & Water Damage Restoration
SERVICES
Carpet Cleaning, Area Rug Cleaning, Upholstery Cleaning, Air Duct Cleaning, Flood Restoration, Commercial Cleaning,
STYLES
Hot Water Extraction (Steam Cleaning)
SPECIALITIES
Spot and Stain Removal, Pet Hair and Odour Removal
WEBSITE
http://www.torontosteamnclean.ca
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
7
RETURN POLICY
100 % Satisfaction Guarantee - We will return to job and RE-DO as necessary until you are satisfied
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, E-Transfer
LICENSES
IICRC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
199
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
24 Hour Satisfaction Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.