Moved in to a new house with an inspection that warned that the chimney (amongst other things) would need cleaning. Our realtor recommended Magic Touch and so we arranged an appointment. Richard cleaned our chimney, which he did very well, leaving it clean and useable. He also did a thorough inspection of the fireplace, chimney and also the furnance chimney (from the roof) without any extra charge. Richard was very friendly and personable and while he recommended that we should get a section of our chimney replaced he explained why and clearly was not trying to upsell us... in fact he told us it was something we should consider for the future, which we will. Overall we are very happy that we used Richard and Magic Touch.
- Approximate cost of services:
- $150.00
- Company Response
Thank you for taking the time to give us your feedback Harry. Customer satisfaction is so very important to us. We appreciate you letting us know how our team is doing.
Kindest regards,
Marc