Kitchen, Bathroom, and Basement renovation
We hired Lifetime General Contractor for multiple projects. We first used them to renovate our basement kitchen - which excellent. The second project was to have them re-do our upstairs bathroom - again was just excellent. The last project we had done was to re-finish our basement. This project got caught between the company selling/new ownership taking over. We felt our project got lost between the cracks due to the company change. We had reach out to them many times to get the job finished. Our basement project was delayed approx 3 months and the quality of the finished product suffered.
- Approximate cost of services:
- $0.00
- Company Response
Hello Mary. You are right that the company ownership changed in 2014. However, the existing owner at that time stayed on for the next 18 months. we were assured that quality of workmanship in the projects and management professionalism will not suffer as a consequence of the change. Previous owner was given free hand in managing projects which in your case did not produce professional results.
It is obvious now that some projects were neglected and yours was one of them. The previous management staff has now been replaced but all previous carpenters and renovators are still with us.
We are confident that we shall provide the same or better quality projects in future.
Once again please accept our apologies and hope that you will give us another chance in future.