Complementary Service Call Outside of Warranty Period
We have had all of our windows and doors replaced by Brock. We are very happy with them and have recommended Brock to our neighbours. The install people were very professional.
We recently had a problem with our entry door and Brock responded even though it was outside of the standard one year warranty. The technician was great and had a fix that was unexpected and better than I had anticipated. Overall a great company to deal with.
- Approximate cost of services:
- $0.00
- Company Response
Hi Dan, thank you for choosing our company for your entry door replacement project. We're happy that we could satisfy your needs exceptionally, although the service period was up under your warranty. We always aim to go above and beyond our customers needs and we're happy to see we were capable of doing exactly that for you! We're very appreciative of your feedback, Dan, and hope to have the opportunity to work alongside you again.