Brock installed 2 windows, a patio door, a front door and garage door. Despite some initial gaps in communication, both projects were done on time and the garage I believe was early.
When I had a bit of a problem with the garage door closing, Jaime made time to get to my house within 24 hours and corrected the problem for good.
Ziggy was great with the rest of the install, and both of them took time to explain how everything worked, and made sure each was installed up to spec.
Very pleased with the work, and the house was warmer in 3 hours than it had been all winter. Cheers!
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Stephanie!
You had a home renovation project with a little bit of everything we have to offer! That being said, we'd like to apologize for the gaps in communication you felt you experienced in the beginning, we always want to ensure our customers are communicated with from beginning to end & beyond. We're glad that everything was done on time and that Jaime was able to return within 24 hours to rectify the concerns with your garage doors functionality. We truly appreciate your recognition of Jaime & Ziggy.
We're so glad you noticed the change in temperature almost immediately following installation, that sure does tell you a lot about the products quality!
Thank you again, Stephanie. Your feedback is appreciated amongst us all.