Last fall we decided to replace almost all the windows in our home. In late Sept / early Oct we got quotes from four dealers (Brock, Empire, Platinum and Consumers). All the dealers were Window Wise certified and presented reasonably well. The four quotes we received were fairly close to one another. We decided to go with Brock, partly they offered North Star windows and our research led us to the assessment that the North Star windows were superior in terms of quality, appearance and energy efficiency.
The folks from Brock did a good job with communications and our windows were installed about eight weeks after being ordered, in late November, as committed. The installation was handled well overall and the two installers worked efficiently over two days to complete the installation. Our one disappointment was the sloppy cleanup after the windows were installed. We had to do quite a bit of sweeping and vacuuming ourselves after they left.
Our new windows have been in place for over three months now and we are very pleased with the installation and with the windows themselves.
- Approximate cost of services:
- $12,000.00
- Company Response
Thank you for your feedback!