Brock Doors & Windows Ltd.

Multiple windows and doors ordered including a replacement for existing patio door. As they were installing it in July, it was obvious that the opening was the wrong way and not the same as what was there. This was a sales rep error on their part. A conversion kit was ordered. In September the appointment was cancelled because their truck broke down. In October it was cancelled as staff sick. In November it was cancelled as staff quit. I have a pending December appointment. I cant put up my Christmas tree because the opening is wrong. Every time it took multiple emails and phone calls on my part to get the appointment. I have also been waiting since March for a storm door. I have NEVER heard from them despite phone messages being left as to the status. Winter is coming and I have been waiting 8 months.