Consulting on bathroom renovation
John came to our house to consult on our bathroom renovation project. He was extremely thorough and helpful. He spent a long time answering all our questions and gave us lots of guidance since we are new to renovating. We never felt any pressure and had the sense he had our best interests in mind. In the end, we choose another contractor (whom he actually recommended), but we were so happy that we had chosen him to give us a quote as he set us on an well-informed path. Also, we were thoroughly impressed with his integrity, and we're certain that he cares a lot about his workmanship and his clients.
- Approximate cost of services:
- $0.00
- Company Response
Dear Megan,
Thank you for your kind words and positive review. Providing clear and effective information about the construction process is always a pleasure for me. I never assume that clients are familiar with all the details and consistently encourage them to ask questions. Recognizing that they aren't construction experts is essential, which is why they rely on my expertise.
Taking the time to explain processes, procedures, timelines, budgets, contract options, and design ideas in a helpful manner is crucial. Moreover, discussing everything upfront ensures there's no confusion later on.
I understand that my company may not always be the perfect fit for every client, and vice versa, for various reasons. Therefore, I believe offering alternatives and recommending other services providers when necessary is the right course of action.
Thank you once again for your feedback and all the best
John Oborne