An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We had Lyle with the North Shore Pest Detective out to our home to take care of a rodent problem in our attic space. His prompt identification of the issue, excellent communication about the procedure to deal with the problem, and thorough placement of control measures to get the problem under control were second to none. We had Lyle come back for the follow up visit a couple of weeks later to confirm the rodents that had been living in the home were gone and he confirmed everything was looking good. He provided an estimate to seal up the areas where rodents could enter the home as well as other recommendations to help prevent future rodent problems. At the time we had planned to have our contractor seal up the holes, but this did not end up happening. Pest Detective followed up with a phone call and we ended up having Lyle back once more to finish the job and seal the entry points into the home. We were very happy with the service that Pest Detective provided for this unpleasant problem.
- Approximate cost of services:
- $0.00