This is absolutely the worst lawn care company ever! I signed up for service in Dec. 2010. They were supposed to aerate the lawn but that never happened. Never heard a word from them until the end of May when they decided to provide service and a bill. I am not sure what they even did! My lawn became infested with weeds. I called the customer service - no response. An automated system would call to tell me I owed money but no one would return my call. Today I tried to call to tell them again and the phone says unable to connect..... Three words - don't use them!!
- Approximate cost of services:
- $200.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.