Had very bad work ethics . Poor measurements patio isn’t the size it should have been and agreed to. Laid interlocking any which way, no pattern. Project was not squared off, many bad cuts.and not leveled. All cuts are along the house wall so it’s very noticeable that it’s not squared off. Slabs were cut where the were higher. The parging was different colours in different areas. The colour was supposed to be grey and ends up sandy colour with grey in different areas. Promised the world. Didn’t come on time and sometimes didn’t show. Project took longer then promised.
- Approximate cost of services:
- $15,000.00
- Company Response
I am sorry to hear you feel this way . This project was very physically demanding since we had to use your steps going upwards for excavation . You changed plans on me during the project three times . I installed the original retaining wall and after it being levelled and glued ( which also we had to dig deeper your 4 inch pvc pipe for free ) you said it's not what you wanted and wanted a two tier level. Which wasn't in original pricing and I agreed to remove wall . Re make my guys excavate the perfect sloped pad and re dig another foot to make for your new wall. Once we got to the pvc pipe you didn't not want to pay to re excavate and dig lower so you knew there would be a slant . We also had to make it flush with your existing concrete which in fact wasn't squared off and you were aware of it . As far as the slope away from your home it was to protect water from your concrete foundation . As far as the parging goes I bought the most expensive parking and apoxy , showed you the bags that were grey , but your existing wall was parged before and some areas was stained . Project was supposed to be 4 days I stayed at your home for 13 days to make you happy , which you claimed to be upon payment and said you would give me a nice review since I went over budget and over hours , hence why I worked on the one weekend alone . I also left you about 700$ in free material from the interlocking sealer and all the concrete bags, I also gave you all the decorative stones for free . I am extremely sorry you feel that my work soo poorly reviewed since we tried in every way to accommodate under the circumstances and we can always be reached to amend any problems our company has caused . We apologise again and all the best .
