Reviews

9/10

I recently purchased the pictured shed and hired The Shed Installer Guy to pick up and deliver said shed,construct the wooden base with decorative trim, and assemble the shed itself. Matt and his assistant arrived with the item and began constructing the base, cutting away the sod and laying down a few patio stones, followed by the pressure treated lumber. Next came the shed itself and the only snag for the day was they were beginning to place it in an orientation that I did not want. To Matt's credit he was able to adjust rather quickly to re-orient my shed to face the direction I had asked for. The entire job took about five hours in total, including the re-alignment. I'm very pleased with the final product and expect both shed and base to last for years. Thank you to both Matt and his assistant for the excellent service!

Approximate cost of services:
$1,000.00
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Company Response

Sorry for the mix up Sean! It wasn't really made clear to me what orientation the shed was to be placed, you may have communicated that to me over the phone in one of or conversations, But somehow that detail slipped. I've instituted new protocols to ensure the same mistake never happens again. Your dad asked what side the doors were going on, I jokingly replyed towards the fence, from there somehow it got lost. Thankfully he pointed it out before we got far along. Thanks for calling us Sean, it was a genuine pleasure dealing with you over the phone and a privledge to build your garden shed and base, thank you sincerely.

10/10

I just want to thank Tender Touch Moving for the excellent service they provided on my move this past Aug. 13th. Through the booking process Justin was polite, prompt with replies, and very thorough with the information given. This move consisted of moving my furniture from my condo apartment to a family member's house for temporary storage, and with the condo we had a 2 hour elevator booking window to work with. While I was originally planning to begin the move late morning, Justin suggested we begin around 9:00 am so I could be the first customer of the day, guaranteeing there would be no delay in them reaching me and wasting precious elevator time. I took Justin's advice and on move day, Pedro and Wayne arrived 10 minutes early and wasted no time getting their truck into position. The gentlemen were very polite and friendly throughout the entire experience, working both quickly and with care. I was most impressed that they took the time, without wasting time, to wrap all my furniture in moving blankets to protect it even further during transportation, and runners were laid out throughout my condo as well as my family member's home to help protect the floors. Pedro and Wayne were so efficient that the move was completed a bit early, which not only saved me time but also resulted in a lowered cost than what I was quoted! Tender Touch has provided me with an excellent experience and I look forward to using their services again.

Approximate cost of services:
$640.00
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Company Response

Shawn Great Review.

It looks like although there could have been complications good planning in advance made the whole move go smoothly.