Daniela from Kitchener

We bought a bedroom set and they delivered the wrong furtniture (uglier one). After many phone calls and them trying to avoid us they finally agreed to replace it with what we wanted. But they never came. A week later they said they will come and they never came again. When we went to the store to check the numbers from the boxes with the furtniture we wanted we noticed that they switched the tags to match the numbers with the wrong furtniture they brought. They even tried to convice us that the furtniture the bought is nicer and we should keep it. After 2 weeks we called the police (fraud department) and they showed up to Walia. We were there with the police and arguing with Walia's sales rep. He even lied to our face (that in the end we did agree to keep the wrong furtniture). With the police there we conviced the guy to call the head office and tell them to deliver the RIGHT furtniture today!! They finally delivered the right furtniture that day in the evening. But it took a lot of headaches and stress. NEVER EVER BUY FROM THERE!!!