We encountered a problem with our furnace shutting down prematurely and not providing heat. On the recommendation of a neighbour, I contacted Tim for assistance. He was able to arrange for one of his service technicians to have a look. He showed up within 45 minutes and was able to quickly diagnose the problem. The office was able to provide options without any pressure or obligation. Even after normal business hours, Tim made himself available to answer questions. We opted for the replacement and to my surprise, Tim was able to not only schedule for the next day, but the first call of the day! His techs showed up as arranged the night before and were extremely efficient. They took extra care to protect the floors as they had to remove the old unit and bring in the new unit. Upon completion, the techs cleaned up the site and removed all garbage generated. I was thoroughly impressed and highly recommend. You just don't get this kind of service these days. Thank you!
- Approximate cost of services:
- $3,100.00
- Company Response
Thank you !