Reviews

10/10

I recently purchased an Excel home in the community of Carrington and had the pleasure of working with both Kristen and Tarek. We have now been in our new home for 4 months and wanted to wait until now to review so we could comment on all aspects of our new home experience. As a new home buyer, I had a lot of questions and was surprised by Tarek and Kristen’s level of willingness to help. Moreover, I really appreciate the genuine advice on upgrades that they provided us. They were helpful in guiding us through the selection of lots, interior design and choices etc. After the purchase, Kristen provided us with weekly updates on the progression of our new home, including pictures. I was really impressed with the communication provided. During the construction phase, I received several detailed walkthroughs provided by Kristen and the Site Managers. In the end, the house was built ahead of schedule and possession was organized in a timely manner. After possession, there were some very minor deficiencies and the warranty manager Don was very helpful in fixing all issues that came up over the last 4 months. Throughout this whole process, I probably asked over a thousand questions and Excel Homes responded each of them in a very professional manner. Overall, we have had nothing but a great experience in dealing with the Carrington Excel team and I would definitely recommend Excel Homes to my friends and family. I would like to express my gratitude to Excel Homes, Kristen and Tarek for making my first home purchase a completely fun and stress-free experience.

Approximate cost of services:
$0.00
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Company Response

Hi Stephen, Thank you for your review. It was such a pleasure for us to build a home for you and your family :) Your wonderful comments have been passed along to our team :) We hope that you are enjoying life in Carrington, and welcome again to the Excel family! Michelle Rogers-Customer Experience Manager