Installation of Shake style Steel Roof
As for the roof itself, it looks great and has received many favourable comments from neighbours. Installers worked hard and were very courteous. Flashing around chimney could have been done to be a bit more attractive in blending in with roof. Make sure you fully discuss all aspects of ventilation with sales person before signing initial contract. Will save time and possibly dollars in getting the job completed.
- Approximate cost of services:
- $15,200.00
- What could this company do to improve their services?
- Discuss in full detail all aspects of ventilation with homeowner before completing initial contract.
- Any advice to offer fellow homeowners facing a similar project?
- Biggest topic would be to understand ventilation needs and patterns. Also understand how flashing and other trim will blend in when completed (consider colour of trim).
- Company Response
Hello Jim,
Thank you very much for your review.
With regards to ventilation, when our salesperson first met with you ventilation was discussed at that time. He recommended that you go with both ridge venting at the top and additional air vents in the knee wall portion of your attic at the bottom to meet the ventilation needs of your home. At this time you respectfully declined the installation of air vents in the knee wall due to the extra costs.
After the installation crew had finished installing your metal roof, one of the guys asked you why you didn't add the air vents in the knee wall. At this time you decided that you wanted the air vents added, as we had initially recommended. We came back and installed them for you at material cost, with no additional labor charges. We did our best to accommodate you and we hope you are happy with your new steel roof.