Erik in Toronto

I reached out to Valentin through text detailing my issue with pictures. He was very prompt in his response and detailed what was possibly needed to get the job done. Scheduled appointment the next morning. The next day comes and he follows up to keep me informed on his expected time of arrival, very appreciative of that. Once he arrived, he took a look to assess the situation completely and explained the best and worst outcomes of the clogged drain. I appreciate being fully informed. Once he finished assesing everything, he got to work. He installed an inline clean out so that snaking can be done. He used a 45 foot shaking tool and used the entire length of it. As he was doing this he was explaining everything to me and how it works. After he completed the snaking he tested the sink drain. He noticed the flow from the faucet was very weak, It never crossed my mind that the flow of water was weak, just something I got use to. He opened the faucet and explained to me about this water saving cap that restrict the flow. I didn't know this, and was ok to remove this if it improved the flow. He removed it and what a difference. He then tested the drain thoroughly and everything worked perfectly. I'm thankful for everyone who posted their great reviews on Valentin, as it was everyones experience on homestars that helped me decide to reach out to him. Valentin went above and beyond to making this a very easy and stress free process. He has my recommendation. Erik