Penelope in Markham

I ordered bevelled glass for 2 door inserts - went to pickup and the glass was not bevelled. No problem - they will fix it and they did. Ordered 2 glass shelves - when I picked them up I neglected to check them over - a pilkey staff member put them in my trunk (wrapped in a blanket and I drove about 4 blocks home and had my husband remove them from the trunk with me. When I got them inside to clean them and install them I noticed a chip in the corner. of 1 shelf. Back to Pilkey with the chipped shelf. Not sure of names but the lady sitting at the front desk told me that the chip would not be that noticeable. A man came out from an office and said I damaged it during transport!!! that I probably put it down in my driveway and chipped it! I was appalled! Never, never ever do business with this company - the two staff I dealt with absolutely need some customer service training.