Dianne in Toronto

This occurred in January 2011. price quoted was about 4,500 . About a week into the transaction, someone called to say that additional things were necessary, for example, material protection fee was necessary. I was moving at the time and explained that I could not entertain additional costs but I was intimated and made to feel that in order to get my love seat, I had to pay the extra money. I called the office to complain but was told that I had no choice but the pay the money. I lodged a complain with the BBB.