We are having a new roof on our house and the roofers moved the dryer vent. Our 4 year old Miele dryer would not heat. Service technician assessed problem as new heater assembly required and billed $801.02. When roofers adjusted the vent the dryer worked again. I notified Appliance Repair Team that part was not required and requested a partial refund. I was offered a refund of $503.00 and asked to waive any further action. I argued that a $320.00 labour charge for twenty minutes and an incorrect assessment was unacceptable. The customer service agent was unyielding and appeared quite experienced in dealing with complaints of over billing. I would not recommend the Appliance Repair Team.
- Approximate cost of services:
- $80,102.00
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