RK from Mississauga

Thankyou Darla and Lucy for the beautiful arrangement for my outdoor planters. You were able to work with my undersized pots that I had mistakenly bought and turn them into a beautiful arrangement that made them look bigger than it was. The selection of plants, the arrangement and the quality of your work is impeccable! Thx again and looking forward to next year!

I went to Kingsway after reading the positive reviews on Homestars and like many of the previous reviews, I was amazed! Maria spent a lot of time reviewing different options and prices to suit our budget and functionality. Her knowledge of the various products is fantastic and very helpful in making this important selection. Alex measured and then installed the blinds in a very timely manner. Finished product looks amazing. I absolutely recommend this place and thank Maria and Alex for their help.

This review is long overdue. After reading the reviews on homestars and getting a few competitive quotes, I contacted Tony. I knew the exact insert and product I was looking for so I was able to get an accurate quote. At our meeting Tony was very professional and I liked some of the recommendations he had. The installation was delayed due to several of the installers getting the flu which was not a big issue for me, but it would have been nice to be notified earlier rather than me initiating the phone calls. My biggest problem was with the installers. I was not impressed with them at all. They were trying to make the door fit in the space and their technique involved a lot of kicking and trying to jam the door which resulted in scratches and a dent on the door. The installers complained a lot about how it was supposed to take them a couple hours and instead they had been there most of the day. I showed them the marks they had made and I was told to call the office and they shrugged their shoulders. When I called to complain about this issue, I felt like I was the one who was imposing. Regardless, the service rep. they sent was very good and fixed the problem although I don't think it is unreasonable to expect a new door be exactly what it is - a new door without dents and scratches. While the door looks great, it does not eliminate the problems I had and I expected more in terms of customer service.

After reading the reviews on homestars, I contacted Alex to provide us with a quote. Alex and his crew just finished the installation of 7 potlights in our kitchen. In addition, he also installed a chandelier, 2 pendant lights and a timer switch. They arrived promptly, finished the job on time and the quality of work was exceptional. Alex made sure I was happy with the location of the lights before he drilled any holes. His prices were very reasonable and even when I added more items to his scope on the day of the scheduled work, he did not try to inflate his prices like other contractors and electricians in the past have done. He finished on time and on budget and he and his crew left the place cleaner than when they got here. I would highly recommend him to my friends and would absolutely use his services again.

This was my second project with Kathy although a major one by our standards - we renovated the master bathroom. Kathy was involved in all aspects of the project from start to finish including the layout, selection of materials, quoting from contractors and project management. We finalised all aspects of the design and selection and we actually went away on vacation leaving the project in Kathy's hands. When we returned 3 weeks later, the bathroom was almost finished with the exception of the countertop (which had already been templated) and the shower doors that had been measured. Kathy made sure all the issues were dealt with and that the work was up to standard before anyone got paid. She was meticulous and thorough and I have not stopped getting compliments from everyone who has seen the bathroom. She was able to balance the design requirements and budget to ensure that at the end of the day we got a bathroom that was gorgeous and elegant, yet not over the top - exactly as I envisioned! Thanks Kathy and looking forward to our next project.

We had a flat screen mounted in our bedroom. Suhail and team came on time, the work was done quickly and efficiently and they even cleaned up the area after they were done. Thankyou Suhail and team for your timely response, reasonable cost and a job well done. Will definitely recommend to friends.

We hired Chris Williamson's company "The Friendly Green" to provide fertilizing services for this season. On our visit with him, he came across as an enthusiastic person who appeared to know his work. We pre-paid for the so-called "best package" as recommended by him for our lawn. After the 1st application, we saw weeds spring up everywhere. I called him and he told me that our weed spraying would happen in 2 weeks. In the meantime I would unfortunately have to put up with the unsightly lawn. 2 weeks came and went and he did not show up. After days of trying and several unreturned voicemails, I finally got hold of him and he said that it had rained the day our spraying was scheduled so he rescheduled it for the next week. This saga of promises continued for more than a month and he never showed. After a while, we could not get in touch with him at all. In the meantime, our lawn became a disaster infested with weeds. Fed-up, we called and cancelled our service and hired another company. When we finally managed to get hold of him he said no refund could be issued but a credit would remain should we choose his services the next time. He tried to come up with some excuse as how this area was new to them, he had been sick etc. etc. but made no apologies for his extremely unprofessional behaviour and scam practises. We have not received a refund and have reported this company to the BBB. While we partly blame ourselves for trusting him, I am shocked at his callousness and their outright scam practises - taking money for services they have no intention of providing.

I contacted Kathy after reading the reviews on Homestars and also spoke with a few of her references. Although it took some time for my husband to come around who initially could not see the value an interior designer brings, I can truly say that we are thrilled to have met her and have her on board to decorate our house. Kathy helped us in selecting the colours for our entire house and she also got the job for doing the drapes for the formal living, dining rooms, the master bedroom and the kids' rooms. The drapes were recently installed and look stunning. She captured my vision perfectly and turned it into reality!! She has also helped us purchase the rug for the family room and furniture for the bedroom sitting area. Kathy has been an absolute pleasure to work with. Her work ethic and dedication and creativity are amazing and her enthusiasm and personality make it very easy to work with her. I can say that I was not the easiest client to work with as I sometimes did not know what I wanted and changed my mind several times. Kathy was patient with me and understood my need to picture things before making big dollar purchases. She works with what you have and will incorporate your existing furniture and decor into the new scheme which I greatly appreciated. As we have recently moved into our new house, we have several projects planned over the next few years and we will be using Kathy's services for all of the upcoming projects.