Jack in Toronto

TLDR: Great job, crew not afraid to get down and dirty to do it right. It was always hot and muggy on the top floor of my back-split. The area just below the attic access was extra warm and had a musky odor whenever the temperature went up to 26 or higher. Updating the 50+ years old attic insulation was due since it was a pretty thin layer by today's standard (and old and smelly.) I found 3 very reputable companies and called 2 to provide a quote. The first came and saw the attic and said that it was too low and advised me to call them back when I upgrade the roof. They can then suck out the old insulation via the roof. That was not what I wanted to hear since I still got 5 to 10 years on the roof. The 2nd company I called was EcoComfort. Wojtek assessed the attic, answered my questions and assured me their installers will NOT have any issue with the small attic and low roof. When they arrived on the day of the installation, I asked the lead if they do soffit vents. He first went around the house and confirmed we didn't have enough. He showed me exactly what they have and quoted on the spot. The insulation removal and installation went well - no issue at all. Ten soffits vents with baffles were added. All the installers were troopers. It was hot, the roof was low and attic was tight. They managed to remove all the old smelly insulation. I saw them on their hands and knees to get to all the nooks and crannies. A thick layer of new insulation was installed (looked like triple the amount of the old.) Again, they ensured the new insulation covered all the tight spots. Well, why did I wait so long to write this review (job was done in June, 2016)? I wanted to see if there was energy usage/cost savings over time. This did not really pan out since our energy usage grew as our family grew. I do have the other observations that indicated EcoComfort did an excellent job. We all noticed the musky smell was gone the first summer, the hot spot under the attic was gone and the best indicator is that there hasn't been any icicle buildup on the roof for 3 winters now (a stark difference with my neighbours houses.) Overall, a great job and worth every dollar. The crew has to be commended - they were troopers (and troupers) – working as a team not afraid to get down and dirty to get the job done.