Frankie in Toronto

I contacted George to help me relocate my gas pipe for a kitchen reno. Not knowing anything about gas, I sketched a possible layout and George worked with me via email to come up with a solution that would work for both of us. We set up a meeting date and George kept me updated on his ETA and was on time. George arrived with his dad to start work and were both super respectful and polite. When George was done, he answered any questions I had an educated me on my other gas appliances. He also pointed out minor deficiencies with my gas setup and how to fix it, but did not pressure me to hire him for his services. Overall, I am completely satisfied with George's services and would recommend him to anyone for gas related needs.

I submitted an online form for Bathroom/ Kitchen Rough In and Pavlo responded to my inquiry within hours. He was able to come give a quote the next day. When he arrived, he took a look at my plans, and with his knowledge, he was able to recommend some re-routing of lines as well as better placement for my rough-ins, which were an improvement of what I initially presented. He also gave general advise for the rest of my basement reno's which were unrelated to plumbing which was a plus. Pavlo gave me a price and gave me time to decide. I did not feel pressured at all. I ended up accepting the bid. After work started and the concrete slab was being demolished, Pavlo ran the camera to check my existing lines and the main sewer line. Unfortunately, he found that there were roots growing through my clay pipe in 3 sections, as well as a portion of the line which sunk. Pavlo explained the potential outcomes but could not say for sure if the sewer line failure could happen in 1 month or 10 years as there were too many variables. He explained the cost to do it via. Pipe Bursting now while one end was open in my basement, vs Digging a trench 40 ft long, 10 ft deep when it finally fails. Again, there was no pressure to decide, but I decided to get it fixed now. Since this was a big unexpected expense, Pavlo was kind enough to be flexible with payment. Overall, I am very satisfied with Pavlo and his team. I would use Drain1 again for future plumbing needs.

After calling and getting quotes from around 10 different companies, Jason from Greenlife gave me the best price and was the most thorough and honest throughout the whole process. When I was ready to go ahead, Jason started the job 2 days later and was able to get it done on time. He left the place cleaner than when he arrived. Would highly recommend for future jobs.