Still waiting! No longer waiting
Their first misstep was when the person who was to come measure the windows bailed on us twice in 2 days after waiting all afternoon for them.(It is a rental so not at my house) The window installers were great! 3 of the windows are fine. I have a problem with one, it is leaking air we called 3 weeks ago and called again when we did not hear back and are still waiting we were told they are busy. Then we were informed if they come out and the problem is we have not closed the window properly....it would cost us $150.00! NOT impressed at all. They showed up today! Awesome and fixed the window and touched up the caulking. The service guy was awesome and quick. Thanks
- Approximate cost of services:
- $2,500.00
- Company Response
Hi Hammertown,
At Award Windows, we strive to meet and exceed our customers expectations. In your case, it seems that we missed an appointment for measuring and we have apologized for that error. We are however, thrilled that you are satisfied with your windows as well as the installation. We certainly hope to work together again the future.Award Windows Inc
https://www.awardwindows.ca/
info@awardwindows.ca
905-522-6610