Dr. Green Lawn Care - CROOKS OF THE TRADE!
July 13, 2011 - Please beware of Dr. Green Lawn Care located in Mississauga. My Story; I 'pre-paid' for a full summer season of various treatments which entitled me to a discount. Since April of this year Dr.Green has come to my property 3 times so far. I happen to have hidden video surveillance (at my home) which covers all aspects of my property. All three times I have become ill about how badly Dr. Green has preformed their treatments. I have to say with pure honesty they hardly covered even 20% of my lawn area with the selected product. Further to this issue, Dr.Green has failed hugely at doing 'one single' de-weeding session out of the 7 that should be performed throughout the summer. I have called Dr. Green about this and they claim they are busy and that "someone will be there this week"... months have gone by with not treatments. After 3 times of very week applications and after several attempts to get Dr. Green to adhere to their advertised treatments (contract) I decided to cancel the agreement. Low and behold sure enough there are "no refunds" and that I have to wait to the end of the summer to "cancel future services" Dr. Green definitely have poor management and very bad practices. They are in my opinion "crooks of the trade" Please do not get suckered into their vibrate promotional material. They truly do not deserve hard working peoples business. Matter of fact they should be sued. Spend a little more time researching Dr.Green on the internet and see other horrible testimonials. Good luck. DO NOT USE MR. GREEN LAWN CARE PLEASE HELP STOP THE SCAMMING!
- Approximate cost of services:
- $400.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.