Dominique Hung Sang in Richmond hill

Had squirrels entering my attics since October. I had hired a company who had found one entry point and fixed the hole. Unfortunately the company neglected to do a full inspection of the 5 other townhouses' roofs that are attached to mine. I did not realize that more squirrels were coming in. Thinking it might be mice I called Gotcha Wildlife. Ken found another entry point and has installed a one-way door. Hopefully I'll be able to get rid of my unwanted visitors soon. Ken is a very accommodating, understanding and professional person. He is a god-sent angel. Without wings!!! lol. I would highly recommend Ken to my family, friends and colleagues. Thank you Ken for your thoughtfulness!

The telephone line pass through the alarm system before it is feeded to the house. When the telephone company tested the phone line it was discovered that after 3 calls the phone line will ring as a fax line. If the phone line is not hooked up to the alarm Fara Fathy from Grand Alarms arranged for an appointment with the technician within 24 hrs. Fara is a very helpful and courteous person. Grand Alarms is very lucky to have such a person working for them. The issue has been resolved and I can say that I am very satisfied with the way the issue was handled. Thanks again Fara!