Caddie444 in Toronto

I noticed that my vents weren’t producing cold air when the A/C was turned on (barely any air was being vented) I contacted Fair Deal Heating and Cooling and spoke to Ash, asking for advice. He answered all my questions, and explained everything very well. He explained that a refrigerant leak is likely, and if indeed the refrigerant is leaking, a test would be needed. If the leak was substantial, it could run upwards of $1000 to repair. I decided that I wanted to go with a new unit since my current unit is not the most reliable brand, has a very possible substantial leak, and was installed almost a decade ago (it came with the house when we moved in) He quoted me a very reasonable price for the new unit and install, and we set-up a date for a few days later for it to be installed (I appreciated that he was able to come so quickly) He said prior to installing the new unit, he would inspect the current unit first, and make his recommendation on whether a new unit was warranted. He came with his team (Raj and Love) and the new unit (which I had already agreed to purchase) ready to go in his work van. Upon inspection of my current unit, he found that the unit was indeed low on refrigerant, but there weren’t any glaring leaks that he detected, and it held a new charge of refrigerant very well. He recommended not installing the new unit, and charged me a very reasonable price to re-charge my old unit. He also levelled of my concrete base of the condenser unit and resealed the exterior brick-wall with sprayfoam. He also noticed that my furnace was in need of a cleaning as it was very dusty (we recently did a main floor reno) and he will be coming to clean it once he is able to do so. Overall I am very satisfied with his level of professionalism and service. As I said, the new AC unit was in his truck and ready to be installed, I can imagine that an unscrupulous person would have just installed the new unit as it certainly would be more profitable. I found Ash to be very honest throughout all my contact with him, and would highly recommend Fair Deal Heating and Cooling should you need some HVAC work done or are in need of advice.