Sheila in Scarborough

I am a senior and have a Protection Plan with Direct Energy for a variety of services. It felt like a luxury and I considered cancelling due to the cost (approx.$200 p.a.) However I recently had a leak under my kitchen sink - water everywhere! I phoned Direct Energy to ask if this would be covered. The Plumber (very polite) arrived within 2 days & replaced the whole piping system and it was FREE! Would have cost at least $300 Im sure & the work was done efficiently with no mess. I asked the Plumber as he was leaving....is this the only call I get for the year? What if I have other problems (i.e. Bathroom etc) will that be covered and he reassured me that my Protection Plan gives complete coverage. I would recommend this Plan for other Senior (who can often be ripped off - as I have experienced) Direct Energy is a very credible company and provide excellent service.