BTC in Moffat

Charged $460 for a washing machine repair. Less than 24 HOURS later, problem is not resolved and I am not told by their Customer Service department that we need to pay an additional $743. Our Samsung washer broke down due to a tear in the door boot as per our Quick Fix Appliance technician. He told us he would not warranty the repair because it may be "something else". We paid $460 for the repair. On the invoice there is a line that reads "Did the customer approve that the complaint was resolved: Yes or No. My name and signature are required. I did not answer the question nor did I sign as I wanted to ensure the problem was resolved. Less than 24 hours later and on my first load of laundry since the repair, my washing machine was smoking and piece of the door boot ripped off and was mixed in with our clothes. I called to ask about the repair and that is when I was told it would another $740 for a new door boot, a new drain pump and more labour charges. I would have purchased a brand new washer instead of paying $1243 to fix my current washer which is only 5 years old