6 outdoor chairs with matching 60" table - with chaise lounge, end table
I purchased 6 chairs along with a matching 60" table several years ago and one of the chairs developed a crack in it. It looked like rust. I had invested alot of money in this set as I was told it was solid aluminum. When i brought the chair in for repair at the Burlington store, they said they could not repair it and returned it to me with the leg broken right off 4 inches from the ground. I thought the quality would have been better. I am very disappointed in Hauser. I would not recommend this product to anyone. The legs break off. I would not buy this brand again. Definitely not.
- Approximate cost of services:
- $5,500.00
- What could this company do to improve their services?
- Customer service is critical to a company. When a product has developed a defect, fix it and do not blame the customer.
- Any advice to offer fellow homeowners facing a similar project?
- 1. Check the warranty. 2. Do your homework and look for the best product, not the best name brand.
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